Shipping policy
When your order is ready to ship, you will receive an email with tracking information for your order. Keep in mind, the transit time is an estimate from the shipping company, once a package leaves our shop the transit time is completely out of our control.
After your order is delivered, it is extremely important to completely inspect your package and items for damage before signing while the delivery personnel is still there. You are solely responsible for thoroughly inspecting your items before signing any documentation. Carefully note any damage to your items or anything unusual on the Bill of Lading. Contact us immediately if there is any damage or irregularities.
All orders shipped to the UNITED STATES pass through customs and may be subject to tariffs, customs duties, and associated assessments. These fees may include import duties, brokerage fees, value added taxes and customs processing fees. These costs are the responsibility of the customer. Assertive Performance shipping charges do not include any of these fees. The customs fees and/or brokerage fees are usually charged by the individual shipping company at the time of delivery. ANY orders we ship that are refused at time of delivery will be subject to a 15% restocking fee. ALL Canadian orders are subject to applicable tax.
Need your order faster? Send us an Email! We’re more than happy to quote you and get your stuff on its way as fast as we can, whether it’s by air, 2-Day, or 1-Day shipping. Yes, we offer to ship to every country worldwide! For a shipping quote, please contact us PRIOR to purchase.